Returns
We want you to love your purchase, so we have a 30 day return policy. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To process your return, we require the order number to get started.
Non-returnable items:
Gift cards
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the status of your refund.
Your refund will be processed upon approval, and a credit will be applied to your original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund with 10 days of notification, contact your credit card company. It may take some time before your refund is officially posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at hello@tripsandtrinkets.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@tripsandtrinkets.com.
Shipping
To return your product, we will provide you with the correct shipping address when responding to your request for return or exchange.